We guarantee files will be emailed to you as soon as possible (usually within hours).
Files will be attached to an email to you from firstname.lastname@example.org.
Please make sure you are able to receive emails from
and that your email inbox is not full.
Our emails are sometimes mistaken for spam by email providers.
If you do not see our email please contact us with
the following information so we may resolve the issue ASAP.
1. Your Name
2. Date of Order
3. If you have a Paypal account please give us the Transaction ID
4. If you do not have a Paypal account please give us the Receipt Number
5. If you have more than one email address please supply us with it so we
can send your files to more than one. This will give you a greater
chance of receiving them without being mistaken as spam.